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NETWORK MANAGEMENT & MONITORING

You need a watchful eye on the network. One that empowers you to do your job better and faster. One that finds problems before your customers and users do.

You could build your own, install it, configure it, and manage it – but what a hassle!

You could buy a solution from one of those big enterprise management software companies, but they cost more than the GNP of some small countries.

There are remote watch services such as MSPs and outsourcers, but they don’t give you the control you need to effectively run your business. When the VPN/Internet connection goes down, you lose sight of the network, just when you need it most. Suppose you do find a solution you like. Who’s going to install, configure and administer the system? An army of consultants in blue suits? Every month? Forever?

You’re looking for…
… a solution which resides on your network and watches the systems and networks for you, notifying your staff when something looks wrong. It should be installed and configured remotely by experts. Of course, you don’t want up-front capital expenditures, installation or setup fees. So you need a solution that’s priced on a node-by-node basis and “rented” month-by-month.

…stop looking.
BigCity Networks provides subscription-based, managed services that let you maintain control of your network without buying expensive and complex management software.

Feature

Benefit

No up-front installation and administration fees, configuration charges or commitments.

Eliminate capital expenditures and budget hassles.  BigCity Networks provides, installs and configures the OpticNerve Network Appliance as part of the OpticNerve Subscription.

No minimum monthly term or commitments.

It’s like a month-to-month lease!  Use the OpticNerve Subscription Service for as long as you need it.

Free quarterly configuration changes.

BigCity Networks provides quarterly OpticNerve configuration updates so your network and systems management changes as your business changes.

Same-day management.

Purchase the OpticNerve Subscription in the morning and we’ll have it running that business day.

TECHNOLOGY

Feature

Function

Benefit

Service monitoring

Exercises your web, email, DNS, database and file servers making sure they are fit and healthy.

Improve customer service, improve revenue and reduce downtime.

Service level tracking

Compares actual service levels against thresholds.  Generates notification of service level problems.

Free up your network administrators by watching the network only when service levels are not being met.  And you can check up on your vendors to see how they are doing.

Notification

Numeric and alpha-numeric paging, email and report notification.

Find problems immediately so you can fix them immediately.

Performance trending

Automatically collects critical performance statistics.

Performance information you need when you need it.

Capacity planning

Tracks traffic and errors on key network devices.

Plan for business growth, don’t react to it.

On-site management appliance

A dedicated network management appliance located on-site, in your rack.

Reduces traffic, improves reliability and reduces cost.

Policy management and discovery

Finds and manages only the devices you care about.

Accurate inventory and asset management focuses your knowledge of the network and systems.

Asset management

Automatically retrieves and stores asset information.

Always know what devices are in your network and the inventory status of those devices.

Business impact reporting

Reports include daily, monthly, device, type, availability and many more.

Monitor trends and take action before problems occur.

Event management

Consolidates all network and system events into a single repository.

Gives you a detailed history of your network and servers.

Web-enabled

Access all information using the web browser of your choice.

Expand visibility of the network to empower your key employees.

Remote Configuration management

BigCity Networks engineers configure, maintain and support the OpticNerve to insure it is healthy and happy.

Improve management control without adding staff.  Focus on your business, not network management software.

Space saving 1u rack mount design

Mounts into existing equipment racks or co-locator rack.

Low space and power requirements.

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